Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book an appointment, or contact us. This may include:

• Personal information (name, email address, phone number)
• Pet information (name, breed, age, medical history)
• Payment information (processed securely through third-party providers)
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our pet care services
• Schedule and manage appointments
• Communicate with you about your pet's care
• Send you important updates and promotional materials (with your consent)
• Process payments and maintain records

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us: