Our Story

Building trust one repair at a time since 2010

Learn About Our Mission
HomeFix Pro team working

Our Mission

At HomeFix Pro, we believe every homeowner deserves access to reliable, affordable home repair services from professionals they can trust.

Founded in 2010 by master plumber Michael Johnson, what began as a one-man operation has grown into the area's most trusted home repair service with over 50 technicians serving thousands of satisfied customers.

We're not just fixing homes - we're restoring peace of mind by delivering quality workmanship, transparent pricing, and exceptional customer service.

Our Journey

From humble beginnings to becoming your trusted home repair partner

2010 - The Beginning

Michael Johnson starts HomeFix Pro as a solo plumbing contractor with one truck and a commitment to honest service.

2012 - First Team Members

We hire our first two technicians, expanding to offer electrical services alongside plumbing.

2015 - New Headquarters

We move into our first dedicated office and warehouse space as we expand our service area.

2018 - Service Excellence Award

Recognized as "Best Home Repair Service" by the City Business Journal for outstanding customer satisfaction.

2020 - Fleet Expansion

Our fleet grows to 25 service vehicles, allowing us to offer same-day emergency service across the metro area.

2023 - 10,000+ Happy Customers

We celebrate serving over 10,000 satisfied customers while maintaining a 4.9/5 star average rating.

Meet Our Leadership Team

The experienced professionals guiding HomeFix Pro's success

Michael Johnson

Michael Johnson

Founder & CEO

Master plumber with over 25 years experience. Founded HomeFix Pro to bring honesty and reliability to home repairs.

Sarah Chen

Sarah Chen

Operations Director

Oversees daily operations and technician training. Former electrical contractor with 15+ years in the trades.

David Rodriguez

David Rodriguez

Customer Experience Manager

Ensures every customer receives exceptional service. Background in hospitality and customer service.

Emily Wilson

Emily Wilson

Service Quality Coordinator

HVAC specialist who now ensures all work meets our high standards. 12 years field experience.

Behind our leadership team stands a crew of over 50 skilled technicians, customer service representatives, and support staff.

Meet Our Technicians

Our Core Values

The principles that guide every service we provide

Integrity

We do what's right, not what's easy. No hidden fees, no unnecessary upsells - just honest recommendations and fair pricing.

Excellence

We stand behind our work with a 100% satisfaction guarantee. If you're not happy, we'll make it right.

Community

We're proud to serve our local community, hire locally, and support neighborhood initiatives.

Innovation

We continually invest in training and technology to provide better, more efficient service.

Teamwork

We collaborate across specialties to deliver comprehensive solutions for complex home issues.

Reliability

When we say we'll be there, we mean it. Our on-time guarantee backs this promise.

Giving Back to Our Community

At HomeFix Pro, we believe in supporting the communities that support us.

Each year, we donate hundreds of hours of free repair services to local shelters, community centers, and families in need through our HomeFix Cares program.

We also partner with vocational schools to train the next generation of skilled tradespeople through our apprenticeship program.

Learn About Our Community Programs
HomeFix Pro team volunteering

Ready to Experience the HomeFix Pro Difference?

Join thousands of satisfied customers who trust us with their home repair needs.