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Frequently Asked Questions

Quick answers to common questions.

How do I reset my password?

Click "Forgot Password" on the login page and follow the instructions sent to your email.

How long do withdrawals take?

Cryptocurrency withdrawals are processed within 30 minutes. Bank transfers take 1-3 business days.

Is my money safe?

Yes, we use bank-level security with cold storage, insurance, and regular security audits.

How do I enable 2FA?

Go to Account Settings > Security and follow the setup instructions for two-factor authentication.

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