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A WP Life comes under the GNU (GNU General Public) License v2 or later. All the resources and products made by us distributed and downloaded under the GNU license.
Information Submitted by You You will not be required to submit any information when visiting our Site. When creating an account, we may collect your name, email, address and country of origin. When purchasing any of our Services you will be required to submit information to our third party payment processors PayPal or Authorize.net or 2Checkout or Payza. We will not collect any of your payment information, this information will solely be collected and stored by our third-party processors. Non-Identifying Information Whenever you visit our Site, we may collect non-identifying information from you, such as your IP address, interactions with the Site and Service, be referring URL, browser, operating system, cookie information, usage, data transferred and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party such as your wireless provider, this information alone cannot usually be used to identify you.
Use of Your Information
Accessing, Editing, and Removing Your Information
Third Party Access to Your Information
We use SSL Certificates and vulnerability scanning to enhance the security of our Site and Services. However, we make no guarantees as to the security or privacy of your information. It is in our interest to keep our website secure, but we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: the payment of a fee (currently fixed at $10); and the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
Users can contact us using the following mediums: Email - awordpresslife at gmail dot com Sykpe - awordpresslife Live Chat - Live chat is also available for all Free & Paid customer to ask any queries during the weekdays. Contact From - https://awplife.com/contact/Help Desk Forum - All paid customers will get immediate access to helpdesk under the account section. Where they can ask for support at any time. Customers can raise a support ticket for any problem and issues faced with the products. WordPress Support Forum - All free plugin & theme users can ask support queries on related WordPress.org Support Forum. *All the support queries replies within the 24Hrs during weekdays(Mon-Fri) except weekends(Sat-Sun) and Indian national holidays.
You have the right to get a refund on your purchase within 15 days.
We believe that you had visited plugins and themes demos site before purchasing any product from https://awplife.com/demo/.
Before refund, you should raise a support ticket about the problem. You should post a valid reason get the refund on your purchase.
Any problem into running the product on site then you should ask for support using our email and membership account helpdesk system. If we fail to resolve the issues with a purchased product than we will issue a full refund to the customer.
Conflicts or issued caused by 3rd party themes, plugins and other software will be not under the refund policy.
Direct refund request is not permitted to any customer.
No refunds will be processed on plugins or themes bundle purchase.
Refund process takes place 3-5 working days, excluding holidays.