Filters don't work, search box doesn't work

If you're having problems or doubts about Portfolio Filter Gallery Premium plugin, feel free to discuss them here
charmed
Posts: 2
Joined: Tue Apr 17, 2018 1:51 am

Filters don't work, search box doesn't work

Postby charmed » Tue Apr 17, 2018 2:03 am

Hi, I am having trouble getting the filters to do anything. I created them first, then created my gallery, but when I click the filter name, nothing changes in the gallery. Also, when I type into the search box nothing happens in the gallery, even when I hit enter. There is also a "4 squares" loading icon that doesn't go away, even when the gallery is fully loaded.

One final issue is that the image numbering will not go away, no matter which setting I select in the Thumbnail Settings.

Help!

Gallery is at https://pixycam.com/projects but you need to be logged in to view it...

Thank you!

admin
Site Admin
Posts: 122
Joined: Sat Aug 29, 2015 5:40 pm

Re: Filters don't work, search box doesn't work

Postby admin » Tue Apr 17, 2018 2:40 pm

Hi,

I think there is Js error on your site so the filter and gallery not working properly.

I have checked your Page URL but there is only coming soon page.

I have to check it on your site I need your admin access, Please share your site access on our email - awordpresslife@gmail.com

We will try to solve your issue.

Thanks

charmed
Posts: 2
Joined: Tue Apr 17, 2018 1:51 am

Re: Filters don't work, search box doesn't work

Postby charmed » Thu Apr 19, 2018 12:29 am

I'm uncomfortable with that, but I can tell you the error I'm getting - in Chrome console, I get this output:

Uncaught ReferenceError: jQuery is not defined at (index):539
JQMIGRATE: Migrate is installed, version 1.4.1

Then in the code, line 539:
jQuery(".filtr-container").css("opacity", 0);

Any tips?

Thanks,
Jesse

admin
Site Admin
Posts: 122
Joined: Sat Aug 29, 2015 5:40 pm

Re: Filters don't work, search box doesn't work

Postby admin » Thu Apr 19, 2018 7:54 pm

Hi,

I think Jquery is not loading in your theme, you need to try to load Jquery on that page.

Please share us right URL because I can't see anything on your coming soon page.

Please contact on our email.

have a great day.

Thanks


Return to “Portfolio Filter Gallery Premium”

Who is online

Users browsing this forum: No registered users and 2 guests